Terms of Service

1. Acceptance of Terms

By accessing and using the CEREMOTIK platform, including our web application, mobile interface, and USSD channels (*123#), you accept and agree to be bound by the terms and provisions of this agreement. These terms apply to all attendees, event organizers, and voters. If you do not agree to these terms, please discontinue use of our services immediately.

2. User Accounts & Responsibilities

Users may browse events and purchase tickets as guests; however, organizers must create an account to manage events. You are responsible for:

• Maintaining the confidentiality of your account credentials.
• Ensuring all uploaded event details, logos, and descriptions are accurate and do not violate third-party intellectual property.
• Notifying us immediately of any unauthorized access to your account.

3. Ticketing & Payments

CEREMOTIK facilitates the sale of various ticket types (VIP, Early Bird, Group, etc.) and processes payments through authorized partners including PayPal, FlutterWave, Payoneer, and Cryptocurrency gateways.

Service Fees: We charge a platform service fee of 11.5% on ticket sales (standard rate) unless otherwise negotiated. For organizers using our USSD voting platforms, a service fee of 30% applies.

Anti-Scalping: To ensure fair access, we implement purchase limits per user. Any attempt to circumvent these limits may result in ticket cancellation without a refund.

Refunds: Refund policies are set by the individual event organizer. CEREMOTIK is not responsible for issuing refunds unless the organizer has authorized such a transaction through the platform.

4. Voting & Contests

Our voting platform is designed for high-integrity results. By participating in a vote (Online or USSD), you agree:

Integrity: Any attempt to manipulate results via botting, fraudulent accounts, or technical exploitation is strictly prohibited.

Blockchain Logging: You acknowledge that for certain high-stakes contests, vote tallies are logged on a public blockchain ledger to ensure 100% transparency and cannot be altered once cast.

5. Use License & Restrictions

CEREMOTIK grants you a limited, non-exclusive license to use the platform for personal or professional event management. You may not:

• Decompile or reverse engineer any software contained on the platform.
• Use the platform for any illegal activities or in violation of Nigerian law.
• Remove any copyright or proprietary notations from platform materials.
• Automate the collection of event data (scraping) without express permission.

6. Disclaimer & Limitations of Liability

The services on CEREMOTIK are provided on an 'as is' basis. We make no warranties, expressed or implied, regarding the accuracy of materials uploaded by organizers or the continuous availability of USSD sessions in areas with poor network connectivity.

In no event shall CEREMOTIK be liable for any damages arising out of the use or inability to use our platform, including but not limited to loss of data or profit, even if we have been notified of the possibility of such damage.

7. User Content, Copyright & Takedown

Organizers and users upload content to CEREMOTIK, event banners, logos and artwork, event descriptions, contest candidate photographs, and form and registration material ("User Content"). You retain ownership of your User Content and grant CEREMOTIK a non-exclusive licence to host, reproduce and display it as needed to run the platform, including on public event pages.

You are responsible for holding the rights to everything you upload. Do not upload images, music, artwork or promotional material you do not own or have permission to use. If your event features photographs of people, including contest candidates, you must have their permission to display them.

If you believe content on CEREMOTIK infringes your copyright, send a written notice to our designated agent at legal@ceremotik.com including: identification of the copyrighted work; the URL where the material appears; your name, address, telephone number and email; a statement that you believe in good faith the use is not authorised by the rights holder or the law; and a statement that the information in the notice is accurate and that you are authorised to act for the rights holder.

On receiving a valid notice we will remove or disable the material and notify the organizer who uploaded it, who may respond with a counter-notice. We maintain and enforce a policy of terminating, in appropriate circumstances, the accounts of organizers and users who are repeat infringers.

8. Governing Law & Dispute Resolution

These terms and conditions are governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Talk to us first. Before starting formal proceedings, raise the dispute with us at legal@ceremotik.com and give us 30 days to resolve it. If we cannot, the dispute shall be finally settled by arbitration seated in Lagos, Nigeria, under the Arbitration and Mediation Act 2023, before a single arbitrator, in English.

Class action waiver. Disputes must be brought in your individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of representative proceeding.

Small claims. Either party may instead bring an individual claim in a small claims court. Nothing in this section removes any mandatory consumer-protection right you have, or your right to complain to the Nigeria Data Protection Commission.

9. Modifications

CEREMOTIK may revise these Terms of Service at any time without notice. By continuing to use the platform after changes are posted, you agree to be bound by the updated version of these terms.